I've booked 3 tckts for my friends from Muthupet to Chennai in Super travels.a travel agent for Universal travels.But,on journey date when i made a call to ask a query abt departure time,Mr.Jahir told that bus hasn't come and so they have arranged a car and van to take the passengers to Velankanni and depart frm there.
We first asked him to cancel the tckt but he refused it.So,without any way i accepted and asked them to board frm velankanni.But frm there they board them on a normal A/C bus instead of Multi-axle volvo A/c.That also they accepted to go in that.
But,on the way bus has got break-down in Pondicherry and finally they got some govt bus frm there and reached chennai by 1pm next day.
I went to super travels to ask abt their bad services and refund half of the amnt.Jahir refused to give and he doesn't know hw to treat customers.He used many filthy languages abt customers.
That's why,i am giving complaint over here.So,please be aware of SUPER travels in Muthupet.